FAQ
Frequently Asked Questions
DrDeal.ca offers a full range of office furniture, including:
- Customizable electric sit-stand desks
- Ergonomic office chairs and guest chairs
- Dual monitor arms
- Quality office accessories
Our products combine design, durability, and comfort for every work environment.
Yes! We offer sit-stand desks with a custom work surface. You can choose:
- The size and shape of the work surface
- The type of natural or finished wood
- The color and style of the electric base
Every piece is built to meet your specific needs.
Delivery times vary depending on the product and level of customization:
- In-stock products: usually 3 to 7 business days
- Custom-made products: 2 to 4 weeks
We always provide an exact timeline when you confirm your order.
We accept:
- Credit cards (Visa, MasterCard)
- Interac Debit
- Bank transfer for large business orders
Yes, all our furniture is covered by a warranty against manufacturing defects.
- Electric desks: 5-year warranty on the motors and frame
- Chairs and accessories: 1-year warranty (replacement of equivalent value)
Our products are designed to last and provide lasting comfort.
Yes, returns are possible under certain conditions:
- The product must be unused and in its original packaging
Return fees may apply depending on the type of product
For more details, see our return policy on our website.
Yes, we offer an installation service for certain products, particularly electric desks and monitor arms. This service can be included or offered as an option when you place your order.
To preserve the beauty and durability of your desk:
- Clean with a soft, damp cloth
- Avoid harsh chemical products
We are based in Sherbrooke, in the Estrie region of Quebec, and we serve customers across Canada.
You can reach us:
- Par téléphone : 819 345-9057
- Par courriel : info@drdeal.ca
- Through our online form on DrDeal.ca